Protection of personal data

Dear customers,

in our e-shop, we do everything to make you feel as safe as possible. This document will give you all the information you need about how we protect your privacy and personal data.

We are a reliable online store with a long tradition since 2004. We are proud to have successfully passed the certification process of the Slovak Association for Electronic Commerce (SAEC) in previous years. The SAEC certificate - Safe shopping is a guarantee that we meet the highest standards of safe and hassle-free shopping, and we take your rights, including the protection of personal data, very seriously.

When shopping in our online wine shop, you can be sure that you are in safe hands . Our website is equipped with a digital security certificate from a trusted certification authority. The lock icon on our site ensures that your connection is private and that your information, such as personal data, passwords or credit card numbers, is protected through encryption.

Key information at a glance

  • Operator: Our company is Valsesia, sro, Stromová 463/10, 962 33 Budča, ID: 36 626 031.
  • Legal Compliance: In order to provide you with our services, we need certain basic information. We always comply with all applicable laws and regulations when working with your personal data.
  • Secure data storage: Your data is stored in a protected database to prevent its leakage.
  • No storage of payment data: We do not store your payment card data when making payments. All transactions take place exclusively on the bank's website, including the "remembered card" function.
  • Privacy protection: We do not disclose or provide your personal data to third parties, with the exception of organizations with which cooperation is necessary for the processing of your order and the operation of our website.
  • Ability to edit data: In your account, you have the opportunity to change your data at any time, including settings related to e-mail communication. 

...and now our promise:

In order to be able to provide you with all our services, we need some basic information that can be considered personal data in the sense of Act no. 18/2018 Coll. on the protection of personal data. We process this data in accordance with the Act and Regulation of the European Parliament and of the Council (EU) 2016/679 (GDPR). We undertake to handle your personal data in accordance with the applicable legal regulations of the Slovak Republic and the EU.

We declare that we process your personal data in accordance with good morals and laws, we will never require your consent under duress or make it conditional on the provision of our services or goods.

Terms of personal data protection

I. Basic provisions

1. The controller of personal data according to § 5 letter o) Act no. 18/2018 Coll. on the protection of personal data as amended (hereinafter referred to as the " Act ") is Valsesia, sro IČO 36 626 031 with registered office at Stromová 463/10, 962 33 Budča (hereinafter: the " operator ").

2. The contact details of the operator are  

address: Stromová 463/10, 962 33 Budča 

email: info@vino-obchod.sk

phone: +421 903 513 007

3. Personal data means all information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be directly or indirectly identified, in particular by reference to a certain identifier, for example name, identification number, location data, network identifier or by reference to one or more special elements of physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.

4. The operator has not appointed a responsible person for the protection of personal data. 

II. Sources and categories of processed personal data

1. The operator processes personal data that you have provided to him/her or personal data that the operator has obtained based on the fulfillment of your order.

2. The operator processes your identification and contact data and data necessary for the performance of the contract.

III. Legal reason and purpose of personal data processing

1. The legal reason for processing personal data is

  • performance of the contract between you and the operator according to § 13 par. 1 letter b) of the Act,
  • legitimate interest of the operator in providing direct marketing (especially for sending business announcements and newsletters) according to § 13 par. 1 letter f) of the Act,
  • Your consent to processing for the purposes of providing direct marketing (especially for sending commercial announcements and newsletters) according to § 13 par. 1 letter a) of the Act

2. The purpose of personal data processing is

  • fulfillment of your order and performance of rights and obligations arising from the contractual relationship between you and the operator; when placing an order, personal data are required, which are necessary for the successful processing of the order (name and address, contact), the provision of personal data is a necessary requirement for the conclusion and performance of the contract, without the provision of personal data it is not possible to conclude the contract or fulfill it on the part of the operator,
  • sending commercial announcements and performing other marketing activities.

3. The operator makes an automatic individual decision in accordance with § 28 of the Act. You have given your express consent to such processing.

IV. Personal data retention period

1. The operator stores personal data

  • for the period necessary to exercise the rights and obligations arising from the contractual relationship between you and the operator and the application of claims from these contractual relationships (for a period of 15 years from the termination of the contractual relationship).
  • for as long as the consent to the processing of personal data for marketing purposes is revoked, the longest

2. After the period of storage of personal data has expired, the operator will delete personal data.

V. Recipients of personal data (subcontractors of the operator)

1. Recipients of personal data are persons

  • Participating in the delivery of goods / services / execution of payments based on the contract,
  • providing services for running an e-shop (Shoptet) and other services in connection with running an e-shop,
  • ensuring marketing services.

2. The operator does not intend to transfer personal data to a third country (a country outside the EU) or an international organization. 

 

VI. Your rights

1. Under the conditions set out in the Act, you have

  • the right to access your personal data according to § 21 of the Act,
  • the right to correct personal data according to § 22 of the Act, or restriction of processing according to § 24 of the Act,
  • the right to erasure of personal data according to § 23 of the Act,
  • the right to object to processing according to § 27 of the Act,
  • the right to data portability according to § 26 of the Act,
  • the right to withdraw consent to processing in writing or electronically to the address or email address of the operator listed in art. III of these conditions.

2. Furthermore, you have the right to file a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated.

VII. Terms of security of personal data

1. The operator declares that he has taken all appropriate technical and organizational measures to secure personal data.

2. The operator has adopted technical measures to secure data storage and storage of personal data in paper form, in particular...

3. The operator declares that only persons authorized by him have access to personal data.

VIII. Final Provisions

1. By submitting an order from the online order form, you confirm that you are familiar with the terms of personal data protection and that you accept them in their entirety.

2. You agree to these terms and conditions by ticking the consent through the internet form. By checking consent, you confirm that you are familiar with the terms of personal data protection and that you accept them in their entirety.

3. The operator is authorized to change these conditions. It will publish the new version of the personal data protection conditions on its website. 

 

These conditions take effect on 1 December 2021

 

 

Principles of working with your data

 

We are the company Valsesia, s.r.o. We operate an e-shop, so we process some personal data to provide our services - the sale of goods and the operation of our websites.

 The processing of personal data is mainly regulated by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in connection with the processing of personal data and the free movement of such data and on the repeal of Directive 95/46/EC (General Regulation on the Protection personal data) ("GDPR")

 

I. Processing of personal data 

Processing of personal data in the case of using the contact form

 If you request our products and services, we will work with the contact details you provide us, in particular through the inquiry form. They are: Name, address, e-mail and telephone contact     

      For what reason?

We will contact you through them to ensure the fulfillment of your order and to agree on further measures regarding the ordered goods. 

                Based on what legal reason?

This is processing on the basis of Article 6 para. 1 letter b) GDPR – contract negotiation, or carrying out pre-contractual arrangements at your request.

                 How long will we process personal data?

If we do not establish further cooperation, we will process your data for a maximum of 10 years from our last communication.

 

Processing of personal data in case of purchase

 If you buy from us, we will work with the data you fill in. This mainly concerns invoicing data: name, surname, address, e-mail and telephone contact

       For what reason?

We need to process personal data in order to fulfill our contract - to deliver our goods to you. Through your contact data, we will also communicate with you about the status of your order, possibly regarding complaints or your questions.

 We will continue to process personal data to fulfill our obligations arising from the law (especially for accounting and tax purposes, or to process claims and others).

                 On what legal basis do we process personal data?

This is processing on the basis of Article 6 para. 1 letter b) GDPR – fulfillment of the contract and Article 6 par. 1 letter c) GDPR – fulfillment of our legal obligation.

                 How long will we process personal data?

During the performance of our service and subsequently 5 years from the last provision of such service or delivery of goods.

 

Newsletters (business news)

 If you are a shopping customer and you did not opt ​​us out at the time of purchase, we will use your email address to send you our news.

                 Based on what legal reason?

It allows us to § 7 par. 3 of Act No. 480/2004 Coll. about some information society services, unless you have prohibited us from doing so at the time of purchase.

                 How long will we process personal data?

 5 years from the last purchase. You can cancel the subscription at any time by e-mail or contact us by e-mail: info@vino-obchod.sk

 

II. Who has access to the data?

 Your data will remain with us. However, some companies or other persons who have access to data work for us because they help us run our e-shop. They are:

  • e-shop platform operator 
  • companies participating in the shipment of goods: GLS, DPD, DHL, SDS and QDL
  • companies participating in the forwarding of payments (UniCreditBank, ComGate, FIO banka, Besteron)
  • e-mail service provider (Web Yegon)        

We process personal data only within the European Union.

 

III. What else should you know? 

In our company, we have a designated person responsible for the protection of personal data.

 Our company does not make decisions based on automated processing or profiling.

 If you have any questions regarding your personal data, please contact us at info@vino-obchod.skor call +421 903 513007

 

IV. Your rights in connection with the processing of personal data 

 The GDPR regulation gives you, among other things, the right to contact us and request information that we process your personal data, to request access to this data from us and to have it updated or corrected, or to request a restriction of processing, you can request a copy of the processed personal data, request from us in certain situations deletion of personal data and in certain cases you have the right to their portability. An objection can be raised against processing on the basis of legitimate interest. 

If you think that we are not handling the data correctly, you can file a complaint with the Office for the Protection of Personal Data , or take your claims to court.

 These conditions are effective from 1/12/2021

Advisor

Order with benefits and get more!

Order with benefits and get more!

We will process your upcoming order quickly and carefully so that you are fully satisfied with our services. We would also like to remind you that you have the opportunity to take advantage of several advantages with your purchase:

  • Free shipping for purchases over 65 EUR - you save on postage and can treat yourself to even more.
  • Loyalty discount points for purchases - for every purchase over EUR 100, you get points that you can use for other orders and thus save on every next purchase.
  • Gift with order - for every order over EUR 100, you will receive a small gift from us as a thank you for your purchase.

Don't forget to sign up for our newsletter and follow us on Facebook and Instagram to always be informed about the latest promotions and discounts!

We look forward to your order and thank you for your trust!